Mistra SAMS carries out a number of intervention studies with users of accessibility and mobility services. These "Living Labs" provide useful data for the ongoing research into user needs and preferences, as well as the sustainability impact of various services.
This design driven or interventionist Living Lab method is being developed by design researchers in Mistra SAMS. This type of Living Labs is based on imposing interventions into people’s real lives and over time, often for several months. Such interventions could consist of changes designed to substantialize and try out possible futures, such as radically new service propositions.
In some cases, the interventions mainly trigger user reflection, thereby uncovering tacit norms or beliefs. In other cases, the interventions may require participants to experiment with changing their habits to adapt to the new situation. In either case, the purpose is not to evaluate or assess the effectiveness of a specific solution, but to explore innovative concepts and possible futures.